FAQs

What are the delivery times?
Delivery times are 5 - 12 days and vary by location. Due to recent high order volume, delivery times may be impacted. In addition, every order has a tracking number to ensure peace of mind. More information is available in the Shipping and Delivery section.

Where are you located?
Our company is based in the United States. We deliver products from our warehouses and suppliers located in the United States, Asia, and Europe.

I have the wrong delivery address, what should I do?
If an order has not yet been shipped, contact us immediately and we will be happy to update it with the correct shipping information. Otherwise, and in accordance with our general conditions of sale, once the order has been sent from our warehouse, no further changes can be made.